Services Policy

  • ⦁ Make sure to come WITHOUT makeup. 

    ⦁ Do not have caffeine before your appointment; it will cause your eyes to quiver and twitch.

    ⦁ The Lash application is approximately 45 minutes to an hour long, depending on your desired look.

    ⦁ You need to be able to lie on your back for an extended (45 minutes to an hour).

    ⦁ If you wear contact lenses, bring your glasses. You will not be able to wear contacts during application.

  • A $30 deposit or the full price is required to confirm your appointment. The remaining balance will be due on the day of the appointment.

  • As a courtesy, I request that you provide me with at least 24 hours' notice if you need to cancel or reschedule your appointment. You can reach me by phone or text at 0210686093 or email lashroombytrina@hotmail.com.I will happily reschedule your appointment and apply your deposit towards a future appointment.

    I understand that unforeseen circumstances can arise, and you may need to cancel or reschedule your appointment. However, suppose you reschedule or cancel your appointment less than 24 hours before your appointment time. In that case, your deposit is non-refundable, and you must provide a new deposit to book any future appointment.

    In case of emergencies or if you wake up sick for your appointment, I require at least 4 hours notice. If you fail to cancel your appointment within 4 hours, it will be considered a "no-show," and you will lose your deposit.

  • Please note that if you are running late for your appointment, we offer a 10-minute grace period after the scheduled appointment time. However, if you arrive more than 10 minutes late, your appointment will be cancelled and marked as a "no-show". In case of a "no-show", a fee of $40 will be charged. If you arrive within the first 10 minutes of your appointment, I will try my best to accommodate you. Nonetheless, your appointment time may be reduced to accommodate other clients.

  • Extensions typically require a fill every 2-3 weeks. To be eligible for a regular fill service, you must have at least 60% of your extensions intact. Schedule an extended touch-up session if you have less than 60% remaining. Additionally, you must book a complete set if you plan to book a fill service four weeks after your last appointment.

  • Only children with prior approval will be allowed at your lash appointment. As your eyes will be closed throughout the procedure, it will not be possible for you or me to supervise your children while they are in the room. Lash work requires significant attention to detail and concentration, and I must remain focused to provide you with the best possible service. Therefore, to ensure the safety of both you and your children and to deliver a relaxing environment, please only bring your children with you if you have made prior arrangements with me.